Privacy Policy

1. Introduction

OfiFlow Inc. ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OfiFlow platform ("Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, phone number, and password when you register
• Business Data: Operational data you upload, including entities, transactions, workflows, and documents
• Communication: Messages, feedback, and support requests you send to us
• Payment Information: Billing address and payment method details (processed securely by our payment providers)

2.2 Information Collected Automatically

• Usage Data: How you interact with the Service, features used, and actions taken
• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and referring URLs
• Cookies: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new products, services, features, and functionality
• Monitor and analyze trends, usage, and activities in connection with the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with the Service
• Train and improve our AI models to provide better insights and automation

4. AI and Machine Learning

OfiFlow uses artificial intelligence to analyze your operational data and provide insights, automate workflows, and improve efficiency. Your data may be used to:

• Generate automated suggestions and recommendations
• Extract and structure information from documents and communications
• Identify patterns and anomalies in your operations
• Improve our AI models' accuracy and capabilities

We do not sell your data to third parties for AI training purposes. AI processing is performed to directly benefit your use of the Service.

5. Information Sharing

We may share your information with:

• Service Providers: Third parties that perform services on our behalf (hosting, analytics, payment processing)
• Business Partners: With your consent, to provide integrated services
• Legal Requirements: When required by law, court order, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, and safety of OfiFlow, our users, and the public

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information for legitimate business purposes, including legal compliance, dispute resolution, and enforcement of agreements. When you delete your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a portable copy of your data
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at hello@ofiflow.com.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your activity on our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of the Service may not function properly without cookies.

Types of cookies we use:

• Essential: Required for the Service to function
• Analytics: Help us understand how you use the Service
• Preferences: Remember your settings and preferences

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection laws.

11. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide prominent notice or direct notification.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@ofiflow.com

Company: OfiFlow Inc.