And what that means for a 75-truck hauler losing $2M to $6M a year.
Most of it is recoverable. None of it is your fault. Drivers haul sand from a mine to a pad. The company man signs the wellsite ticket. The driver writes the times by hand. Two mornings later, your billing coordinator types those tickets into Axon. By the time the invoice goes out, the gate log is misplaced, the company man has moved on, and the detention you earned never gets billed. Multiply that across 2,500 loads a month. The leak is real. The cause is paper.
“94% of fleets bill detention. Fewer than 50% get paid.”ATRI · 2023 DETENTION STUDY